Tip Of The Week: How To Upgrade Kaspersky Internet Security To The Latest Version

Nothing stands still, and our anti-virus software doesn’t either. It’s constantly developing, getting better and even more convenient. Our most recent news was that Kaspersky Internet Security 2014 has been launched, and in the previous Tip of the Week we started telling you about the KIS 2014 new functions (How To Fight Ransomware), and will continue to do so in the following articles. But before we do, we want to tell you how to upgrade to the new version if you already have Kaspersky Internet Security 2012 or 2013 installed.

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Upgrading to a new version of a product always evokes two questions; how to install the new version and what to do with the current license (whether it is active or expired). Let’s go step by step.

1. Kaspersky Internet Security 2012/2013 does not upgrade automatically to version 2014 after the release of the latter. If you have Kaspersky Internet Security 2012/2013 installed, you can upgrade to Kaspersky Internet Security 2014 by installing the new version on top of the previous:

  1. Download the Kaspersky Internet Security 2014 distributive from the Kaspersky Lab website.
  2. Stop Kaspersky Internet Security 2012/2013 by selecting the Exit item in the context menu of the program icon in the Taskbar notification area.
  3. Run the Kaspersky Internet Security 2014 installation.

When you install Kaspersky Internet Security 2014 on top of the previous version, you are keeping the program settings and the current license properties.

2. As for the license, if yours is still valid for Kaspersky Internet Security 2012/2013, you can use your current activation code, i.e. keep on using Kaspersky Internet Security 2014 until the current license expires.

If your Kaspersky Internet Security 2012/2013 license has already expired, you can renew it at a discounted price in our Online Shop or purchase a renewal license from a Kaspersky Lab partner.

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Comments

  1. Virginia Holter says:

    I have trouble trying to install the Kapersky Internet Security 2014 over the 2013. I spent over 2 hours last night and after it supposedly installed, it finished and said it did not install. Today I ran the anti virus, again , over an hour, , no problems it said. I put the DVD for 2014 in again, and it failed. I only have 2013, and I have less than 8 days left.

    How to solve this ? Many thanks for help

    Virginia Holter

    1. Kaspersky Team says:

      Hi Virginia,

      We recommend uninstalling 2013 and then installing 2014 on to a clean OS. You can find instructions for uninstalling KIS2013 here: http://support.kaspersky.com/us/8741#block0 and instructions for installing KIS2014 here: http://support.kaspersky.com/us/9853. Please let us know if you need any further assistance.

      1. Peter Jespersen says:

        Why tell us AFTER the fact to uninstall 2013? The 3 steps you have listed above don’t even say it but if you don’t (like me) you will have a ton of trouble and then have to wait days for help. Still waiting by the way on day 2. JUST PUT IT IN THE INSTALLER! Hell it already tells you you should exit 2013 in order to continue installing 2014 why not just tell us to uninstall it instead of just shutting it off? Here’s an idea build the damn removal tool into your installers.

        1. Kaspersky Team says:

          Hi Peter,

          We sincerely apologize for any inconvenience this has caused you. We appreciate hearing your feedback and value your opinion and the fact that you took the time to reach out to us. Did you already submit a request with support that you’re waiting to hear back from?

  2. Bryan says:

    This is a waste of my time. I do not want to spend hours figuring out all the places in Kaspersky that I have settings I want to keep. You give me no way to export settings from 2013 so I can import to 2014 and you tell me I must delete 2013 completely. What gives with this? I do not understand how you are helping loyal customers with this very big defect. Please fix this so I can upgrade to 2014 painlessly. For now, I am just going to stick with 2013 and leave well enough alone. I have 3 computers to do and I am not interested in messing around with this over and over again.

    1. Kaspersky Team says:

      Hi Bryan,

      If you install Kaspersky Internet Security 2014 on top of KIS2013, your settings should install automatically. You can find instructions on migrating from KIS2013 to 2014 here: http://support.kaspersky.com/us/10044. Please let us know if we can help you further.